Manager - Sales - Jumeirah Hatta Resorts

About Jumeirah and Jumeirah Group & Corporate:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different™ brand promise.
Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.
As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity. Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels –Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras.

The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Job:

An exciting opportunity has arisen for a Manager - Sales. This role will manage targets for designated accounts and increase the client database, through consistent solicitations and establishing trust and rapport with clients leading to achieving /exceeding the individual and team targets. Manage execution of sales strategy and plan of action in line with rooms revenue and sales targets set by the reporting manager. 

About the role: 

• Implement the Sales strategy as directed by the immediate reporting manager to promote sales, identify business opportunities in the marketplace, and achieve the annual sales objectives 
• Maintain a comprehensive awareness of own business unit offerings, including offers, promotions, market and competitor trends, account share and customer needs to continuously deliver high quality service thus meeting/exceeding the Sales targets 
• Remain up to date with the revenue budget and targets. Maintain actual and forecasted volumes and occupancies of space and rooms inventory in the business unit to sell them and meet/exceed the established sales targets 
• Manage Sales target reports and puts measures in place to achieve or exceed the team and individual targets. Prepare regular forecasts for Sales targets and submit the report to immediate reporting manager on quarterly basis 
• Maximize room occupancy and achieve target room night sales by identifying new business opportunities, converting inquiries, and optimizing existing accounts 
• Manage the research of attractive new business opportunities and leads and attend and represent the business units at industry events, trade shows to keep a high profile in the marketplace and increase the growth target 
• Manage the account details so that all pertinent aspects of solicitation and closing are completed and documented
• Contribute to the identification of opportunities for participating in change initiatives, programs and projects considering best practices, improvement in processes and productivity 
• Manage the day-to-day operations of the Sales function by providing guidance, encouraging teamwork, and facilitating related professional work processes in order to achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations 
• Keep up to date with current records of all business unit specific business development initiatives, promotions, and the respective support sales activities. 

About you: 

The ideal candidate for this position will have the following experience:

• Bachelor’s Degree from an accredited and renowned University Desired 
• Minimum 4 years of sales experience, preferably with an international hospitality company 
• Strong understanding of core hotelier operations
• Commercially (targets and results) focused 
• Strong communication and interpersonal skills 
• Ability to handle pressure and meet stringent deadlines 
• Strong organizational and administrative skills 
• Project and Time Management 
• Knowledge of Outlook, Microsoft Office, and PowerPoint

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.