About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
JOB DESCRIPTION:
The Professional Services Delivery Manager is responsible for the delivery of Commvault Professional Services in the Emerging region, you will manage a team of highly skilled engineers and architects and be part of the EMEA Professional Services leadership team.
As a leader you will be responsible for the delivery of all professional services in META and own business line metrics; improving people's performance, creating and managing quotes, you will partner with our sales team on enterprise solutions and ensure Commvault continues to deliver world class professional services.
What You'll Do:
Deliver and grow the business lines in region, owning the metrics that will measure the business/team performance
Planning and forecasting for bookings and revenue targets
Managing a highly skilled team of Engineers and Architects to deliver solutions across the region
Ensure high performance levels for service-related processes, and implementing improvement activities wherever necessary
Meeting with with customers at C-level, partnering with Sales/Pre-sales on enabling end customer solutions
Collaborate with Commvault COE and partner resource
Actively drive business and process improvement initiatives both in region and as part of EMEAI leadership team
Ownership and creation of Statement of Work documents
Who You Are:
Demonstrable experience in Professional Services /Service delivery gained within a Professional Services consulting practice or a service delivery environment
Experience in project & program management
Exceptional customer-facing skills at C-level
Entrepreneurial and commercial focused with a growth mindset
Experience ensuring systems, procedures, and methodologies are in place to support outstanding service delivery model
Practiced in leading personnel management; staff recruitment, performance assessment, training, and mentoring
Technical architecture background / with Commvault products would be advantageous
Flexibility to travel when required
Meet The Leader:
Richard Tynan - Senior Director, Professional Services (EMEAI)
You’ll Love Working Here Because...
New hire stock equity (RSU) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, opportunity to join our Community ERGs
Generous global benefits
#LI-SK1
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.
For our Candidates to prioritize your security:
Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment.
If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.