Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management - Mastercard Payment Gateway Services (MPGS)Manager, Product Management – Mastercard Payment Gateway Services (MPGS)
The MPGS regional product management team is part of a regional product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants.
Overview
The Product Manager, will support the Product Management team in evolving our portfolio of Alternate Payment Methods across our MPGS offering. He/She will work closely with our Global and Regional Product Directors and regional leads to determine market needs and roll out suitable products and solutions that will enrich our local payment offerings across key markets.
Product Managers in Mastercard Gateway Payment Services
• Translate a deep understanding of our customers into products and solutions that drive significant customer value
• Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
• Act as connector to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
• Drive globally-relevant solutions by understanding regional needs and trade-offs, and build scalable products that serve an array of customer segments
• Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs
Role
• Prioritize development efforts as they align against product strategy
• Design and conduct user research, including customer interviews, in order to deepen understanding of customers’ pain points, motivations and opportunities
• Ensure consistent alignment between business priorities and development objectives
• Oversee timely and high-quality execution of creation of technical requirements
• Drive the Go-To-Market and commercialization of our Alternate Payment Method products suite
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
All About You
• Agile product management experience in payment products or related discipline
• Experience in managing solutions designed for payments or a related financial services sectors preferred.
• Analytical, solutions-oriented skillset with the ability to drive thought leadership.
• Experience designing, executing and distilling user research to drive value for the customer, an outstanding user experience and stickiness
• Keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements
• Proven track record collaborating in cross-functional teams to deliver outstanding products and features
• Excellent written and verbal communication skills including the ability to interface with clients
• Highly organized and able to deal with multiple and competing priorities
• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)
• Bachelor’s degree in business or relevant experience
• Technical background (e.g. Computer Science or related field) a plus
• Advanced degree is helpful
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
