Job Description
Company Description
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
What's On Your Plate?
You will have the following responsibilities:
- Own and drive fleet partner compliance across the region, ensuring adherence to contractual, operational, and regulatory standards.
- Support the coordination between Regional Logistics, Product, and Data Science teams to define, build, and enhance fleet partner-related logistics products.
- Drive automation and process improvements to optimize fleet operations and performance tracking.
- Develop and implement a structured account management framework to strengthen relationships with key fleet partners across the region.
- Oversee fleet partner performance evaluation, leveraging data insights to drive continuous improvement and refine performance pillars and reward system
- Work closely with cross-functional teams to address fleet partner challenges, drive operational excellence and advocate for rider wellbeing through our fleet partners.
Qualifications
What Did We Order?
- You are a self-starter and take a high degree of ownership
- 5-7 years' experience in fleet partner management, logistics, or operations, preferably in a leadership role.
- Ability to build and manage strong relationships with external partners and internal stakeholders.
- Excellent problem-solving abilities, high degree of analytical skills and a strategic mindset to drive long-term improvements.
- You are a native Arabic speaker with fluency in English
