Plan the concept/territory budget for discussing with Concept/ Territory Manager & Finance Manager and finalizing it with GM
Monitor concept/ territory budgets every month with respect to actual merchandise received and discussing the same with Concept/ Territory Manager & Finance Manager
Send financial data to corporate office in the stipulated format on a monthly basis
Generate all exception reports for discussions with Finance Manager and General Manager
Prepare comparative sales statements at department/group/subgroup levels for analyzing the performance of Sale/Promotion and other events
Hardware Support
Provide hardware support to all offices within the territory/concept
Responsible for installing, running and maintenance of the company hardware systems
Ensure timely attending of problems regarding IT hardware issues to avoid any loss to business due these problems
Set up the entire hardware infrastructure before the opening of new shops/offices
Ensure that the IT system is up and running at all the times at its fullest efficiency
Replace obsolete machines from various offices as per the approved budget
Network Design / architecture for the showroom in an optimal manner with adequate redundancy
Ensure maintenance of POS machines and other IT hardware by liaising with the maintenance contractor and to ensure timely renewal of AMC's
Advice on new and future hardware technology for the benefit of the organization in the long run
Software Support
Provide software support to all offices within the territory/ concept
Responsible for installing, running and maintenance of in-house developed software programs including day-to-day trouble shooting
Ensure timely attending of problems regarding IT software issues to avoid any loss to business due these problems
Ensure no down time for networks due to network failure
Manage data warehousing / mining, retrieval of back up data and checking of the same
Set up the entire software infrastructure before the opening of new shops/offices
Co-ordinate with Corporate IT to plan and execute major IT projects related with Oracle ERP system
Advice on new and future softwares for the benefit of the organization in the long run
Data Management
Ensure accurate and complete data capturing so that all the data is captured
Ensure timely back up of data
Retrieve the back up data if and when required and checking the same for the required information
Manage data warehousing / mining
Generate various MIS reports and ensure accurate and timely generation of reports
Miscellaneous
Conduct automization for increased work efficiency / reducing manpower
Keep self updated with the new technology as well as educating and training the team about the developments happening across.
Assist in the budgeting of all the departments.
Advice on new and future technology for the benefit of the organization in the long run
Ensure that all licenses requiring renewal are renewed on time. Advise the management about requirement of new licenses
Administration & Management of IT Department
Analyze business process and its dependency on IT solution to provide appropriate IT solution
Conduct training sessions for the employees to train them on various IT aspects
People Management
Manage the performance of the team – set annual performance goals, monitor performance and provide constructive feedback to improve performance.
Identify their training and development needs and ensure their fulfillment
Develop and mentor subordinates to move to the next higher level of job. Develop career plans.
Ensure compliance to Company policies and values
Education and Experience
Post Graduate degree in Computer Sciences/ Certification in IT Applications from any accredited institute essential
4-5 years of experience of managing an IT operation
