Job Description
Job Summary & Purpose
The Management Trainee for Retail Operations is responsible for ensuring the smooth functioning of a retail business and driving improvements in operations, customer experience, and profitability. This role involves coordinating and collaborating with cross-functional teams, setting strategic objectives, and ensuring the successful implementation of retail operations initiatives.
Key Performance Areas (KPAs) & Principal Accountabilities:
• To operate on improvements of assigned task/objective for retail operations.
• Deliver in assigned sales targets and goals for the store(s) and develop strategies to achieve them.
• Monitor sales performance and implement initiatives to drive revenue growth.
• Liase with extended store team to deliver on set objectives
• Collaborate with various departments such as marketing, sales, supply chain, and finance to achieve performance objectives.
• Communicate effectively with stakeholders to ensure alignment and support for retail operations KPIs & initiatives.
• Analyze related retail operations processes and identify areas for improvement.
• Implement process enhancements including automation to increase efficiency, reduce costs, and enhance the customer experience.
• Ensure that all retail operations comply with relevant regulations, policies, and standards.
• Utilize data analytics to monitor performance and make data-driven decisions.
• Prepare regular reports and presentations.
RequirementsExperience (Yrs & Field) 0-2 years of experience in retail or operations management (internships included)
Educational Qualification Bachelor’s degree in Retail Management, or a related field. A Master’s degree is a plus.
Professional Certificate
Skills & Abilities Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills.
Proficiency in MS Office Suite (Excel, Word, PowerPoint).
Ability to multitask in a fast-paced environment.
Knowledge of retail industry trends and best practices. (desirable)
