Job Description
Safe and Efficient Transportation
- Drive passengers to their destinations safely and efficiently.
- Follow assigned routes or use GPS navigation to determine the best route.
- Avoid high-traffic areas and plan alternative routes when necessary.
- Adhere to all UAE traffic laws and company driving policies.
Customer Service & Client Interaction
- Greet passengers with a professional and courteous attitude.
- Assist clients with opening doors, loading, and unloading luggage.
- Provide information about Dubai’s landmarks, tourist attractions, and general guidance if requested.
- Handle client inquiries and requests in a polite and professional manner.
- Ensure a comfortable and pleasant experience for all passengers.
Vehicle Maintenance & Cleanliness
- Regularly clean the interior and exterior of the limousine to maintain a luxury appearance.
- Perform routine vehicle checks (fuel, oil, tires, brakes, etc.).
- Ensure the limousine is in top condition before each trip.
- Report any mechanical issues or damages to the company for immediate repair.
Time Management & Punctuality
- Arrive at pick-up locations on time and ensure timely drop-offs.
- Monitor traffic conditions and plan accordingly to avoid delays.
- Maintain a flexible schedule to accommodate client needs, including early morning or late-night trips.
Safety & Compliance
- Follow all UAE traffic laws and regulations.
- Ensure passengers wear seat belts at all times.
- Drive responsibly and avoid aggressive driving behavior.
- Keep up-to-date with changes in traffic laws and road regulations.
Confidentiality & Professionalism
- Maintain discretion and confidentiality, especially with VIP clients.
- Avoid discussing client information or destinations with unauthorized individuals.
- Dress professionally and adhere to company grooming standards.
Trip Documentation & Reporting
- Keep a detailed log of trips, including pick-up and drop-off locations, mileage, and fuel usage.
- Maintain records of any toll charges, parking fees, or additional expenses.
- Report accidents, delays, or any unusual incidents to management immediately.
Handling Payments & Ride-Booking Apps (if applicable)
- Accept cash or digital payments and issue receipts when necessary.
- Use company-approved ride-hailing apps like Uber or Careem to manage bookings.
- Ensure proper fare calculation and transparent billing for clients.
Skills
Flexibility & Adaptability
- Be available for shifts during weekends, public holidays, and overnight trips.
- Adapt to last-minute schedule changes and urgent client requests.
- Be prepared to transport VIPs, business executives, or tourists with different expectations.
Emergency Handling
- Know how to handle basic vehicle emergencies, such as flat tires or battery issues.
- Follow company procedures in case of accidents or passenger medical emergencies.
- Contact emergency services when required and ensure passenger safety at all times.
