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Lead Product Manager
Dubai Product / Office / On-site Washmen is on a mission to redefine the laundry experience through innovative, tech-driven solutions. We’re seeking a Technical Product Manager to lead our product department, mentor the team, and drive efficiency, customer satisfaction, and operational excellence. We are looking for someone with a track record leading and building high performance teams and innovating on an existing product suite.
The prerequisites are: 1. Ability to showcase your work successful customer-centric products and features 2. Previous experience working with founders or C-suite executives and managing product managers and designers 3. Demonstrate experience executing consistently, rapidly and effectively.
Responsibilities
Product Strategy & Leadership:- Develop and manage a product strategy aligned with Washmen’s business goals. Enhance product efficiency by reducing features’ Time To Market.- Balance immediate deliverables with long-term product innovation to maintain a competitive edge.- Take ownership of the product’s success, ensuring initiatives directly contribute to measurable improvements in customer satisfaction, operational efficiency, and business growth.
Innovation & Development:- Stay up to date on the latest technological innovations that can significantly improve customer experience and operational efficiency- Foster a culture of experimentation and creativity within the product team.- Adapt processes and frameworks to align with Washmen’s evolving needs, balancing scalability with agility.
Team Mentorship & Collaboration:- Lead and mentor the product team including designers, empowering them to excel in their roles and drive innovation.- Establish processes that streamline collaboration between product, engineering, operations, and marketing to achieve shared goals efficiently.- Act as a cross-functional leader, ensuring alignment between technical execution, customer needs, and operational priorities.- Ensure the department is adequately staffed
Data-Driven Insights & Optimization:- Leverage data analytics to measure product performance, identify gaps, and prioritize improvements.- Drive data-informed decision-making to enhance efficiency and customer satisfaction.- Continuously iterate on product development and operational processes based on performance insights and evolving business needs.
Stakeholder Engagement:- Act as a bridge between technical teams, leadership, and customers, ensuring alignment and clear communication.- Present product updates and strategic insights to key stakeholders.
Requirements - 5+ years of experience in product management, preferably in tech-driven or operational industries.- Proven track record of delivering innovative solutions that drive measurable results.- Strong technical knowledge, including API integrations, agile methodologies, and product development processes.- Excellent leadership and mentoring skills, with the ability to inspire and guide a team.- Strong analytical skills and experience using data to inform product decisions.- Exceptional communication skills, capable of translating technical concepts for diverse audiences.- Experience with customer-facing platforms and operational tools is preferred.
