Operational Responsibilities
1. Provide leadership role in managing database-related projects
2. Manage the operational and fiscal activities of the Database Administration department to include: staffing levels, budgets, and financial goals
3. Analyze and document database business processes and problems. Develop solutions to enhance efficiencies
4. Responsible to meet department productivity and quality goals
5. Assist staff to resolve complex or out of policy operation problems
6. Ensure that all the system projects follow the ISO principles & ITIL processes
7. Assist with planning for and responding to service outages and other problems (SLA’s)
8. Provide the management with regular reports of the database & projects
9. Take decisions to improve the environment and solve problems
10. Approve team members' time and expense reports in a conscientious and timely manner
11. Review the status reports of team members and addresses issues as appropriate
12. Schedule and conduct department meetings
13. Communicate with Supervisors, Managers, and Vice Presidents on Departmental operations
14. Manage vendor & supplier relationships
15. Keep up to date with the latest database technology
16. Assist the Infrastructure Section Head in hiring, performance evaluations and ongoing development of policies and procedures
17. Assist the Infrastructure Section Head in developing and adhering to the annual budget for equipment, services, training, and other needs
18. Perform all other related duties as assigned by direct supervisor on time with reliability, honesty, and discretion.
السرية:
الحفاظعلىسريةالمعلوماتتماشياًمعالسياساتوالإجراءاتذاتالعلاقةبأمنالمعلوماتالمعمولبهافيدائرةجماركدبيمنأي
إفصاحأوسوءاستغلال.
Confidentiality:
Maintaining the confidentiality of information in line with policies and procedures of information security in Dubai Customs from any disclosure or misuse of information.
Experience
Minimum of 8-10 years of experience in database administration.
Minimum Qualification
Bachelors or Master's degree in Computer Science, Information Technology, or a related field.
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