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Job Description


Job Description

  • To supervise the Laundry operations ensuring that the hotel standards and procedures are fully known and followed.
  • To supervise outsourced laundry services, for quality and standard procedures.
  • To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.
  • To ensure a correct and economical use of all the chemicals and that the formulas are respected.
  • To ensure a proper storage of the chemicals, respecting the environmental procedures.
  • To maintain the linen and laundry par stocks.
  • To ensure laundry Heartist has a full knowledge of all the textiles and their proper care.
  • To constantly check the linen, uniform for cleanliness and defects and to recommend replacement if necessary.
  • To maintain constant linen flow to the floors and the outlets.
  • To ensure proper distribution of all articles and efficient handling of guests, managers and Heartist's uniforms.
  • To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.
  • To assist laundry and housekeeping operations during daily peak hours.
  • To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.
  • To ensure uncompromising levels of cleanliness and maintenance through each Heartist’s responsibility.
  • To maintain complete and readily accessible files.
  • To continuously study and evaluate the operations and procedures to increase revenue and productivity.
  • To ensure proper handling of lost and found items.
  • To participate in monthly inventories.
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