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Job Description


Company Description

Sofitel Al Hamra Beach Resort



Job Description

  • To attend all laundry and dry-cleaning operations, following the hotel standards and procedures.
  • To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.
  • To have a full knowledge of all the textiles and their proper care.
  • To use all the machines and equipment with proper knowledge, care and maintenance.
  • To handle and store chemicals with proper care, and to use correct formulas, following all healthy and safety regulations.
  • To immediately report to superior any damage or malfunctioning in the laundry equipment or operations, including linen and uniforms status.
  • To maintain the cleanliness and orderliness of the working area and stores.
  • To ensure proper handling of lost and found items.
  • To participate in monthly inventories.
  • To follow up daily check lists.
  • To respect the telephone etiquette as per Sofitel standards.
  • To report any guest comment or complaint.
  • To respect schedules, terms and deadlines as agreed with the Management.
  • To read and complete the laundry Logbooks and reports.
  • To be entirely flexible and adapt to rotate within the different sub sections of the Housekeeping Department.
  • To carry out any other reasonable duties as assigned by the Laundry Supervisor and Assistant Laundry Manager.
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