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Job Description

Overview of the role

The L&D Specialist will be responsible for managing all communications of the Retail Learning & Development, liaising with participants and facilitators, the training delivery/calendar, booking of the venue, collecting attendance, and validating training records to be uploaded in LMS. Additionally, learning material deployment and reporting on the learning/certification progress are a major part of this role.

 

What you will do

  • Provide general administrative support to the Retail Learning & Development function, such as preparing correspondence, minutes, forms, monthly training reports, and other documents.
  • Manage all administrative processes supporting employees' training enrolment and maintaining an up-to-date database.
  • Arrange and manage internal and regional training events administration end-to-end, including accommodation booking, catering, room booking, and travel as required.
  • Act as the focal point and manage the training calendar of the Retail Learning & Development liaising with facilitators/ participants to align their availability for training, workshops, and events.
  • Liaise contracts with vendors, creating and following up on purchase orders, ensuring timely approval.
  • Oversee and manage purchase orders, ensuring timely approval, goods receipting, and tracking
  • Ensure feedback collection mechanisms of all activities are deployed in a timely manner.
  • Prepare weekly, monthly, quarterly, and ad-hoc reports.
  • Ensure the functioning of the facility and raise timely requests when maintenance, repairs, and interventions are required.
  • Deploy, test, and assign learning solutions on SuccessFactors LMS.

 


Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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