Job Specific Accountabilities
Commercial KYC remediation
Liaise with the client and RM to prepare the KYC file to be submitted to R&C for review
Collect all relevant documentation as per the gap analysis placed by R&C.
Fill in all relevant fields on the KYC template by speaking with the client
Analyse the appropriateness and of data received and submit to R&C for review.
Resolve all queries raised by R&C and complete the remediation process by receiving R&C approval.
Verify account opening forms have been completed adequately and have been verified as per the SOP laid out by ROPS
Raise BPMS requests so as to have T24 updated (wrt next KYC review date) post R&C approval on remediation.
Managing the workflow and timely submission to R&C Team.
Key Skills
Support the business RM community to update accounts from a KYC perspective.
Support Team Leader assisting with projects/deliverable to meet deadlines.
Continuous Improvement
Identify opportunities for continuous improvements in terms of errors and returns.
Reporting
Ensure Management Information (MI) related to KYC is updated on a periodic basis.