Kids Club Attendant - Spa & Recreation - InterContinental Hotels Group® Dubai Festival City: Overview

Do you see yourself as a Kids Club Attendant for InterContinental Hotel®  Dubai Festival City?  

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Being knowledgeable with facilities, activities, equipment, services and other pertinent information in order to provide our young guest and parents with accurate information
• Develop and schedule creative programming for Kids Club participants in an environment conducive to growth and development.
• Ensure kids amenities and towels are always readily available.
• Conduct kids activities and services for in house guest and members young guests while giving proper instruction and safety reminders
• Make sure that the Kids Club is well maintained and clean
• Provide a safe and health Kids club environment
• Meet and greet all guests, and potential guests, at the front of the Restaurant & Kids Club by ensuring the following
• Ensure the Restaurant & Kids Club is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
• Ensure Restaurant & Kids Club operating equipment is clean and in working order
• Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
• Maintain responsibility of cleanliness of Kids Club
• Maintain responsibility of cleanliness of all equipment and toys
• Undertakes to maintain qualifications as deemed necessary by the Hotel, ensures the safe management of the kids club environment. Including but not limited to First Aid Certification.
• Understands and strictly adheres to the Rules & Regulations established in the Hotel’s policy on Fire, Hygiene, and Health & Safety.
• Take initiative always to ensure guest safety and satisfaction, being flexible with taking on other responsibilities as and when required by the hotel operation.

What we need from you

• Previous 1 year experience in a kids club facility or similar role in a 4* or 5* hotel or equivalent. 
• Fluent English language communication skills is required, in addition to creativity and outgoing personality.

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.
 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?