Job Description
Key Account Executive
Main Responsibilities:
Act as a support of KAM/SM in the day-to-day communication, activities and follow up with clients internally and externally. Create sales order and collection follow up for customers. Organize sales filing system (quotation, sample, PO's, contract,….etc) Participates in tenders/RFQs and follow up actions (prices, offers, negotiations, project follow-ups etc.) Receiving inquiry from customers, sending quotation & follow-up till receiving the orders in alignment with KAM/SM. Report to superior for any cancellation or losses of any order to take further decision. Following up call off & rolling forecast from customers along with Supply Chain Department. Forward any confirmed order to order management to process the SOC “sales order confirmation” and support when needed. Prepare Sales reports when requested Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts Interacts with production, planning, quality, technical and facilities engineering to monitor commercial projects. Generate new business opportunities with your current accounts and conduct market analysis to assess future opportunities Supports KAM/Sales Manager's accounts and may act as direct point of contact for customer regarding pricing updates and/or new quotations on their absence. Acts as the key interface between our customers and all relevant internal divisions in order to meet account performance objectives and customer expectations Ensure customer complaint's is handled and closed a long with Quality team. Support finance team avoiding any overdues with handled clients. Visit assigned clients regularly.
College Degree in related field. Min 2 years of work experience preferred in sales / customer service Excellent negotiating, relationship building and communication skills in English and/or French. Arabic and French language is a Plus Highly self-motivated and self-driven Ability to maintain confidentiality and behave in a professional manner Good computer skills Enthusiasm for a demanding industrial product and technical understanding High level of energy. It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards. Fit to company culture in terms of punctuality, attitude, responsibility, department integration, personnel respect, accuracy and H&S standards.
What you will enjoy doing
What makes you great
What you can expect working with us
ALPLA is proud to be certified with the Great Place to Work Certification in Dubai.
We offer a positive and inclusive work culture that values diversity and collaboration, along with opportunities for professional growth and development through our learning and development programs.
Join us and be part of a multicultural work environment where your contributions are valued.
