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Job Description

Date Posted:


2024-11-06

Country:


United Arab Emirates

Location:


3rd Floor, Office# 304 Al Montazah Tower, Khalidiya Street, Al Bateen W10, Abu Dhabi, P.O Box 3467

Strategic Responsibilities


  • Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests. 
  • Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Core Responsibilities


  • The candidate should be highly skilled in troubleshooting and technical knowledge of OTIS & Non-Otis products.
  • Minimum of 7 years in the elevator Service Operation Field is required.
  • They should have a good knowledge of technical aspects.
  • They should be skilled in customer management and capable of handling high-profile key account customers.
  • The candidate must possess good communication skills and know MS operating systems.
  • They should also be proficient in maintaining customer relationships and be able to work well in a team environment
  • Inspects, carry out root cause analysis and performs corrective actions for critical/rebel units or units with high or repeated call backs.
  • Identifies malfunctions in brakes, motors, switches, signal and control systems, using test equipment.
  • Adjusts safety controls, counterweights, door mechanisms, and components such as valves, ratchets, seals, and brake linings.
  • Inspects wiring connections, control panel hookups, door installations and alignments and clearances of cars and hoistways to ensure equipment health.
  • Disassembles defective units, and repair or replace parts such as locks, gears, cables, and electric wiring.
  • Inspects, tests and measures completed work by direct staff to verify conformance to standards or repair requirements.
  • Maintains log books that detail all repairs and checks performed.
  • Checks that safety regulations and building codes are met, and completes service reports verifying conformance to safety standards.

Minimum Qualifications


  • Diploma degree in business/engineering or equivalent
  • Minimum of 7 years of relevant experience in mechanical and high skilled works in a construction/engineering organization

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.



Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio



You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. 



When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 



We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs



Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here 



Become a part of the Otis team and help us #Buildwhatsnext!





Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.


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