Jewellery & Gemplex - AMC for Cleaning services for 01 Jan 2025 - 31 Dec 2027 ( 3 years)
Contract Posted On: September 2, 2024 Closing On: September 12, 2024 HK Supervisor Fulltime (Day time)- 1nos
Cleaners –Male - Fulltime (Day time)- 13nos
Cleaners-Female-Full time (Day time)-2nos
Cleaning team leader –Male - Fulltime (Night time)- 1nos
Cleaners –Male - Fulltime (Night time)- 6nos
Total Full-time Cleaners - 23nos
Accommodation:
Accommodation for the technician and cleaners will not be provided in the building.
Consumables and Spare parts:
Partial-Comprehensive
PPM & Hygiene consumables included
Working Hours:
Cleaning: 12 hours, 7days a week
Responsibilities and Duties of Cleaning Personnel
All cleaning personnel should:
display a proper understanding of cleaning procedures and methodologies.
be trained in basic health and safety measures appropriate to the work undertaken.
maintain good personnel hygiene, being well-groomed with a neat and tidy appearance.
be polite and courteous always.
work according to the schedules assigned to him/her.
report any observed faults e.g. water pipe leaking, bulbs fused, switch not functioning.
report any major incidents/accidents to his immediate supervisor.
hand over any items of lost or unclaimed property to the concerned authorities.
clean all equipment and materials after use.
store equipment and materials safely in the proper manner and location, and
use proper safety signs to highlight risks (e.g. risk of slipping) during cleaning operations.
The Scope of Services include the cost of cleaning materials and housekeeping consumables, equipment and machinery, training Personnel,
uniforms, and accessories, the contribution of all concerned regulatory authorities and supervision and administrative expenses.
The material inventory including its storage and usage details is to be maintained.
Collection and disposal of all wet and dry wastes/garbage (excepting the wastes generated by the contractors carrying out an interior fit-out works
for the apartments) generated from cleaning the Building as frequently as necessary including handling, storage, and disposal as per the
regulations of the concerned statutory authorities.
Cleaning of fittings and fixtures including luminaries, handrails, special features, signage and graphics, waste bins, cigarette disposal units, potted plants, if any.
Scope of Cleaning Services
Frequency - Daily
Sweep and mop hard floors throughout the building.
Reception area glass doors cleaned to remove finger marks, including frames.
Remove and clean all mats in recessed positions and vacuum under the same.
Sweep/vacuum and dust elevators polish stainless steel trim and other cladding, clean mirrors.
Dust all furniture, fixtures, and fittings including counter surface and worktops.
Empty and clean ashtrays in public areas.
Empty and clean waste bins and take litter to the disposal point.
Handpick rubbish and check that fire stairs are clear of debris.
Clear all garbage rooms twice a day and ensure The garbage chute is clear.
Clean and disinfect garbage rooms.
Disinfect garbage chute using installed equipment.
Handpick rubbish from car park areas and pavement immediately surrounding the building.
Elevator spot cleaning including frames and doors.
Staircase cleaning - Door and frame, Handrailing, Inside staircase, Fixtures (alarm pull, signage).
Wipe down doors and other surfaces where dirt is apparent.
Dust down marble walls throughout the building.
Sweep and mop staircases and dust down balustrades/handrails.
Sweep car parks.
Frequency - Monthly
Floors and stairs to be washed, scrubbed, and polished or machine buffed as required.
Dust pictures, mirrors, and any wall hangings, clean glass.
Wash all window frames, vacuum slides where necessary.
Dust all grills, blinds, and lights.
Sponge down and polish countertops and fronts as required.
Clean all high-level ledges, cornices, tops of tall furniture.
Parking Area deep cleaning -6 times in a year.
HK Supervisor:
Implement regular inspection in all facilities areas within the building to ensure activities are conducted safely and appropriately.
Execute operations and secure facilities at mentioned times and check for safety and maintenance concerns.
Convey service, custodial and security issues to apt the building staff/ security personnel.
Ensure to enforce and comply with all established policies and procedures.
Perform daily management and operation of the building facility within Guidelines.
Maintain facility and records to ensure compliance with company standards and all federal, state, and local regulatory agencies.
Guide and supervise cleaners during service delivery
Inspect and maintain cleanliness of common areas, parking, Landscaping garbage rooms staircases etc.
Ensure adherence to quality standards and health and safety regulations.
Scheduled service (PPM calendar) of all pest control, facade cleaning and coordinate with service contractors to ensure the services are carried out as per contract.
Maintain a record of all the services -daily, weekly, monthly, deep cleaning and special services of all building assets.
Ensure inventory/consumables are always available for soft services.
Measurement of Performance Self-measurement:
The Company shall measure its performance regularly and shall provide the Client with a monthly report detailing its performance in a format
agreed between the Parties from time to time.
Service complaints and procedure:
All service complaints, deviations, non-conforming services, and suggestions that are reported to the Company by the Client or any other party
shall be given appropriate consideration by the Company as provided for in the Service Level Agreement.
Performance Review Meetings:
Performance review meetings shall be held regularly between the Client a Company representative.
Safety Policy:
Workforce shall be provided with proper uniform, hand gloves, face mask, and other safety equipment to be used while duty.
Shall take special care to seclude the area of our work by proper partition and provide signboard in the area of work.
Clean the area completely after completion of the work and never leave tools, waste, etc. at the worksite.
The vendor is solely responsible for any liability that may arise due to the injury sustained to its employees during the course of their work under this agreement.
NOTE TO VENDORSAs per the rules, all vendors supplying services in the Emirate of Dubai must have trade license issued by relevant authority in the Emirate of Dubai. Before you apply for any job in the Emirate of Dubai, please make sure to comply with regulatory requirements. Failure to do so can result in stoppage of funds through Escrow Account. *HOAM bears no liability towards any payment that is withheld by the Escrow Operator.
b. consider all risks, contingencies and other circumstances relating to the delivery of the Requirements and include adequate provision in its Proposal to manage such risks and contingencies. c. document in its Proposal all assumptions and qualifications made about the delivery of the Requirements, including any assumption that HOAM or a third party will deliver any aspect of the Requirements or incur any cost related to the delivery of the Requirements. 12. HOAM will convene an evaluation panel comprising members chosen for their relevant expertise and experience. In addition, HOAM may invite independent advisors to evaluate any Proposal, or any aspect of any Proposal. a. each Vendor’s understanding of the Requirements, capability to fully deliver the Requirements and willingness to meet the terms and conditions of the Proposed Contract 22. HOAM will advise Vendors if they have been shortlisted or not. Being shortlisted does not constitute acceptance by HOAM of the Vendor’s Proposal, or imply or create any obligation on HOAM to en
