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IT Support Specialist

Yesterday 2025/05/13
Full Time Employee
1-9 Employees · Financial Services

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Job Description

We are seeking a skilled and innovative IT Help Desk professional for a leading international brokerage company expanding its operations in Dubai. This is a unique opportunity to help establish and manage their technological infrastructure in Dubai while contributing to the company's growth and success.


Responsibilities:

  • Set up and manage IT stations and infrastructures, including networks, servers, information security, and communication systems.
  • Lead technological projects such as system upgrades and the implementation of new technologies.
  • Develop and enforce information security policies, ensuring compliance with regulatory requirements.
  • Collaborate with other departments to provide optimal technological support.
  • Adhere to IT budgets and perform cost-benefit analyses for technological projects.
  • Integrate IT strategy with the company’s overall business goals.
  • Seek opportunities for personal and professional development.


Skills

Qualifications:

  • At least 2 years of IT experience, preferably within the fintech industry.
  • Strong understanding of Microsoft systems.
  • Great troubleshooting skills and strong knowledge of MS Windows, MS Office, hardware and peripheral devices.
  • Good understanding of Windows Networking (DHCP, DNS).
  • Proven ability to lead projects set up IT stations, and manage infrastructures in a global environment.
  • Excellent verbal and written communication skills in English; knowledge of Hindi is a significant advantage.
  • Bachelor’s degree in Computer Science, Software Engineering, or a related field;
  • Master’s degree or professional certifications are a plus.
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