IT Support Engineer - UAEN

· Responding to technical support calls from end users of computers and software applications 

· Setting up and installing new computers, networks and software

 · Setting up user accounts and profiles on the network 

· Installing updates, known as patches, to software applications 

· Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office

 · Diagnosing and fixing network problems and hardware or software faults · Maintaining inventories of hardware and software · Managing backups of servers, in case of data loss

 · Keeping a record of issues and faults along with solutions, for future reference.

· Utilizes supplies and equipment effectively to meet the needs of the business. 

· Participates in regular IT department meetings 

· Practice measures that are cost effective in relation to suppliers and other resources. 

· Work is to be performed according to NMC guidelines in terms of accepted professional practice.