Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Job Description

We are seeking a proactive IT Support Technician with a valid UAE driving license to provide technical support, manage IT infrastructure, and perform on-site service and maintenance. The ideal candidate will be responsible for troubleshooting hardware and software issues, networking, and supporting clients both remotely and in person.

Skills

  • Provide technical support and troubleshooting for hardware, software, and network issues.
  • Install, configure, and maintain desktops, laptops, printers, and other peripherals.
  • Respond to IT support requests in a timely manner and ensure service quality.
  • Perform routine maintenance, system updates, and backups for client systems.
  • Manage user access and permissions, ensuring compliance with security policies.
  • Conduct site visits to resolve technical issues and install/repair equipment.
  • Maintain documentation for support tasks, system configurations, and client interactions.
  • Provide training and assistance to users on IT tools and technologies.
  • Ensure proper inventory management of IT hardware and software.
  • Collaborate with internal teams on IT infrastructure projects and upgrades.
  • Proven experience in IT support or a similar role.
  • Strong knowledge of Windows and Mac operating systems, Office 365, and networking.
  • Familiarity with hardware troubleshooting, installations, and configurations.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Excellent communication skills, both written and verbal.
  • Valid UAE driving license and willingness to travel for on-site support.
  • Ability to prioritize and manage multiple tasks effectively.
  • A customer-focused mindset with the ability to explain technical concepts to non-technical users.

Job Details

Job Location
Dubai United Arab Emirates
Company Industry
IT Services
Company Type
Unspecified
Job Role
Information Technology
Employment Type
Full Time Employee
Monthly Salary Range
$500 - $1,000
Number of Vacancies
1
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