Inside Sales Specialist

Help AG is looking for an Inside Sales Specialist who will be responsible for outbound prospecting into target accounts and for inbound lead qualification within an assigned territory. This role requires a motivated self-starter capable of making things happen and getting results. The candidate will utilize phone, email, and other channels of prospecting to contribute to building a pipeline of qualified opportunities through the creation of leads, pre-qualifying prospects, and initiating prospect meetings. The Inside Sales Specialist will report to the Inside Sales Manager and be part of a team that includes field sales, channel sales and sales engineers working collectively to exceed monthly and quarterly sales performance goals.

Responsibilities:

• Hunt for new business opportunities through a high volume of outbound activity in a metric driven sales process.
• Identify decision makers within target accounts to initiate the sales process.
• Gain an in-depth knowledge and understanding of our value proposition and technology solutions to position to prospects.
• Maintain awareness of market conditions and competitors' products and pricing to keep up to date on knowledge of the industry.
• Work closely with sales management and sales teams to identify target customer profile lists and execute strategic prospecting plans.
• Collaborate with Enterprise and Territory Account Managers to determine necessary strategic sales approaches.
• Pre-qualify prospects and schedule discovery calls leading to qualified opportunities for Enterprise, Territory and Channel Account Managers.
• Contribute to account mapping and territory planning to maintain and expand the company’s database of prospects in salesforce CRM.
• Emphasize customer value over product features and benefits.
• Overcome objections of prospective customers.
  

Qualifications & Skills:

• Bachelor’s degree in business analytics or related field.
• Self-starter with sales “hunter” mentality.
• 1 - 3 Years of experience in Inside Sales and Cold Calling.
• Strong competitive nature and desire to win.
• Highly coachable and interested in developing sales skills through ongoing coaching and training.
• Excellent verbal and written communication skills in English & Arabic.
• Sense of urgency, ability to constantly prioritize, awareness of timelines and deadlines.
• Strong organizational and time management skills.
• Superior relationship building skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft along with CRM.
• Based in Dubai and able to commute to Dubai office if required.
• Ability to coordinate complex activities in a fast-paced environment.

Benefits:

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Annual Flights Tickets.
• Inclusive and diverse working environment.
• Flexible/Hybrid working environment.
• Open Door Policy.

About Us: 

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.