Inside Sales Representative / Account Manager

Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among the Middle East's emerging unicorns, affirming a growth-oriented identity. 

Over the years, we've expanded our operations to Bahrain, Egypt, Qatar, Saudi Arabia, and secured a strategic shareholding in Hepsiemlak, the leading property portal in Turkey. With over 600+ dedicated people in 6 regional offices, we facilitate more than 14 million monthly visits across our platforms, solidifying our position as a regional powerhouse in the proptech space. 

As the pioneering portal for homeseekers in the region,  we are on a mission to motivate and inspire people to live the life they deserve.

Role Summary:

• The Inside Sales Representative (ISR) will be responsible for managing existing customers, understanding their needs, and ensuring a smooth sales process.
• The ISR is also responsible for developing new leads and targeting prospects. At the heart of this role is closing sales and exceeding targets.
• To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

Key Responsibilities:

• Communicate with existing customers and make outbound calls to potential customers.
• Conducting monthly business reviews with existing customers.
• Identify growth opportunities for clients
• Leveraging internal data tools to drive performance optimization
• Coaching and training existing clients while onboarding new clients
• Researching and qualifying new leads and prospects.
• Understanding existing customers' needs and identifying upsell opportunities.
• Executing Renewals on time and with quality.
• Answering potential customers' questions and sending additional information and proposals.
• Learning, presenting and demonstrating various products.
• Staying informed about competing products and services.
• Closing sales and achieving sales target.

Desired Qualifications:

• Bachelor’s Degree in science, marketing, business or related fields.
• 2-3 years of previous experience in an outbound call-center or a related sales position.
• Strong listening and sales skills including financial negotiation skills, objection handling, competitive dispositioning, problem solving, etc.
• Proficiency in Microsoft Office and CRM software such as Salesforce.com.
• Ability to multi-task, prioritize, and manage time effectively
• Excellent communication skills, both verbal and written.
• Good organisational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Ability to achieve sales targets

Our promise to talent

We encourage our people, called creators, to move fast, to be bold and offer them countless ways to make an impact in a fast-growing and talent-centric organisation. 

Our goal is to ensure that our people find their time at Property Finder a rewarding experience where the company’s growth also means personal growth.

Overall it is a place for you to be your best self. 

Property Finder Principles

• Move fast and make things happen
• Data beats opinions
• Don’t confuse motion with progress
• Failure is success if we learn from it
• People over pixels

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