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Job Description

Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®)


InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquillity amidst the city's vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.


With the combination of 176 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join the team as Hygiene Officer and let us help you create a career journey like no other.


As a professional in your role, your responsibilities and essential job functions will include but are not limited to:


  • Ensure overall cleanliness and hygiene standards throughout the hotel, including guest rooms, public areas, kitchens, and back-of-house areas.
  • Conduct regular inspections of hotel facilities to monitor cleanliness and adherence to hygiene protocols.
  • Develop, implement, and review hygiene policies and procedures in line with industry standards and local health regulations.
  • Oversee cleaning staff, ensuring proper sanitation methods are followed and high standards of hygiene are maintained.
  • Perform routine audits of cleaning products, equipment, and supplies to ensure compliance with safety standards.
  • Coordinate with housekeeping, maintenance, and food & beverage departments to identify areas requiring improvement and enhance hygiene practices.
  • Monitor and ensure compliance with COVID-19 protocols or any other pandemic-related hygiene regulations.
  • Provide training and guidance to hotel staff on best practices for maintaining cleanliness and hygiene.
  • Maintain accurate records of inspections, cleaning schedules, and safety audits.
  • Investigate and address any guest complaints related to cleanliness or hygiene issues.
  • Stay updated on industry trends and changes in hygiene standards or regulations.

Ideally, you should possess some or all the following qualifications and experience:


  • High school diploma or equivalent (additional certification in hospitality or hygiene management is a plus).
  • Proven experience in a hygiene or cleaning supervisory role, preferably in the hospitality industry.
  • Knowledge of health and safety standards, cleaning techniques, and sanitation protocols.
  • Strong attention to detail and a commitment to maintaining high cleanliness standards.
  • Ability to manage and motivate a team of cleaning staff.
  • Good communication skills and ability to train and educate others on hygiene practices.
  • Ability to work independently and prioritize tasks effectively.
  • Knowledge of cleaning chemicals, tools, and equipment, and their safe handling.
  • Familiarity with infection control practices and COVID-19 sanitation protocols (if applicable).
  • Strong organizational and problem-solving skills.
  • Certification in food safety or hygiene management (preferred, but not required).

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.


Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 


IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We are committed to supporting wellbeing in your health, lifestyle, and workplace. 


We are an equal opportunities employer.



At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
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