We are currently seeking passionate and dynamic Human Resources professionals who take pride in their ability to deliver extraordinary levels of customer service and provide creative solutions to our colleagues.
As a Human Resources Manager, you will be responsible for managing the human resources and training functions to support the strategic business objectives of the hotel. The role involves developing and implementing HR and training strategies, fostering a high-performance culture, and ensuring a motivated and engaged workforce. Key responsibilities include:
Human Resources Responsibilities:
Guide and direct all facets of Human Resources, including recruitment, coaching, compensation & benefits, health & safety, performance management, and succession planning.
Ensure recruitment of high-caliber employees to help achieve business targets while maintaining budgeted staffing plans.
Provide functional direction and ensure compliance with all legal requirements.
Serve as a sounding board for colleague concerns, mediating solutions and initiating changes as needed.
Offer direction, coaching, and counseling on HR issues such as performance management and employee relations.
Maintain high levels of colleague satisfaction and team spirit through active support, direction, and participation in hotel core committees.
Establish and implement annual objectives, budgets, and programs for the HR function in alignment with the hotel’s strategic plan.
Foster a cooperative and engaging work environment that maximizes productivity and morale.
Learning & Development Responsibilities:
Assess current and future training and development needs for the hotel, delivering professional-quality programs and evaluating the effectiveness of training initiatives.
Conduct a ‘Colleague Development Needs’ analysis and prepare an Annual Learning and Development Plan and budget accordingly.
Provide professional internal consulting and facilitate off-job training sessions that drive measurable performance improvements and long-term development for all colleagues.
Shape a service-oriented culture within the hotel by monitoring guest feedback and establishing effective communication methods to share insights with management and colleagues.
Assist in the selection, training, and development of Departmental Trainers through ongoing workshops and monthly meetings.