Job Description
At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.
Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.
The project:
Works within the HR service delivery team, supporting MEA region and international colleagues. Provides timely and accurate Oracle administration and HR-coordinated transactional support throughout the employee lifecycle.
Provides a full HR admin service to employees, acting as a first point of HR enquiries and supports projects and initiatives as required.
Our values shape the way we consult and define the people we want to join us on our journey, they are:
- Safety first - Going home safe and well.
- Client focus - Deliver on our promise.
- Integrity - Always do the right thing.
- Create opportunity - For our people to excel.
You’ll be responsible for:
- Line management and leadership of a small team of HR services and systems staff.
- Resource management: ensuring that sufficient and sufficiently trained staff are in place to deliver against the team objectives.
- The definition and continuous improvement of team processes, tools, templates and systems in support of execution of team objectives.
- Establishing collaborative relationships with regional HRBPs, London based SME and COE and programme stakeholders located across MEA.
- The silent delivery of key employee operational processes (probationary, exits etc).
- Ensuring the timely and fulsome response to MEA employee HR queries:
- Guiding employees follow all policies and procedures.
- Supervising all HR services activities, communications, reports, requests and documents created and received by the team.
- High level understanding of relevant labor laws set by governing authorities and organizations.
- Data and reporting:
- Maintenance of people and systems data integrity - ensuring that employee documentation and data is fulsome, correct and meets HR and business requirements.
- The design, build and ongoing production of a suite of operational and people reporting templates and dashboards
- Ensures system compliance with data security and privacy requirements
You’ll need to have:
- Working in a fast-paced HR, operational or shared services environment.
- Process design and implementation.
- Design and delivery of desk instructions and training packages for junior members of staff.
- Definition of data standards; execution of data validation or cleanup project - including employee records, payroll data, benefits information, and performance metrics.
- Manage and oversee HRIS projects, including system upgrades, implementations, and integrations.
- Experience working with HR systems (such as success factors, Oracle).
- Experience of stakeholder and relationship management.
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.
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