HR Generalist & PRO (UAE National Only)

Svitzer Middle East Ltd is recruiting for an enthusiastic and passionate HR Generalist & PRO to join our regional office in Dubai. If you are a UAE National and have 2-3 years of experience in a similar role, with strong knowledge of UAE labour law and government regulations and procedures, here is a great opportunity to develop your career with a global leading towage operator and marine service provider company.

What you can look forward to

As a HR Generalist & PRO you will assist with the day-to-day HR operations, working closely with the Cluster HR Manager to ensure that company policies and procedures are compliant with the UAE Labour Law. Main responsibilities will encompass the full employee lifecycle including recruitment, onboarding / offboarding process, leave management, benefits administration, employment documentation as well as managing the PRO responsibilities for the company.

Offering uninterrupted marine solutions requires not only the best equipment but also the best people. At Svitzer our ambition is to attract and continuously develop the industry’s best craftsmen. Both at sea and on land - worldwide, wherever our customers do business. We are driven by skilled, professional and dedicated people and we work together as one company to provide safe, reliable and efficient services to our customers. We support and develop our people’s skills and capabilities and we care for the development of both teams and individuals. To best serve our customers, we strive to ensure the right people and the best teams for the job, every time.

Svitzer has been providing safety and support at sea since 1833. The way we do business is governed by our values: Constant Care, Humbleness, Uprightness, Our Employees, Our Name.

What will you do

Your key responsibilities will be:

Recruitment

Support end-to-end talent acquisition and recruitment process including:

• Creation of Job Descriptions

  
  

• Posting job ads across the region

  
  

• Candidate screening and shortlisting 

  
  

• Conducting interviews together with the hiring Managers

  
  

• Conduct reference checks

  
  

Onboarding/Offboarding

• Design and develop onboarding and offboarding process that can be applied across the region

  
  

• Create the process, materials and stakeholder communications

  
  

Employment Documentation

• Creation of Offer Letters and Employment Contracts

  
  

• Administer HR documents such as Salary certificates, Salary transfer letters, Employment Certificates, NOC’s etc

  
  

• Ensure documents are issued accurately and in a timely manner

  
  

• Manage the employee leave management system

  
  

• Provide administrative support to employees for the enrollment and processing of benefits

  
  

• Assist in the development and implementation of HR policies

  
  

• Periodically draft employee communications

  
  

PRO

• Act as the main point of contact for all government-related matters, ensuring compliance with local regulations and laws

  
  

• Manage the process of obtaining, renewing and cancelling work permits, visas, and other necessary documents for employees

  
  

• Coordinate with government departments and agencies to resolve any issues or concerns that may arise

  
  

• Maintain accurate records and documentation related to government transactions

  
  

• Prepare and submit required reports and documents to government authorities in a timely manner

  
  

• Keep up-to-date with changes in local laws and regulations

  
  

• Build and maintain strong relationships with government officials and key stakeholders

  
  

• Provide support and guidance to clients on all matters related to government relations

  
  

• Assist with any other administrative tasks as assigned by management

  
  

Who we are looking for

To be successful in this role, you will bring:

• A minimum of 2- 3 years of experience in a similar role

  
  

• Must be a UAE National & must have a Family Book

  
  

• Fluency in Arabic and English, both written and verbal  

  
  

• Completion of secondary education/University degree

  
  

• Maritime industry experience is an advantage

  
  

• Strong knowledge of UAE Labour law and government regulations and procedures

  
  

• Proficiency in MS Office applications

  
  

Personal Attributes:

• Excellent communication and interpersonal skills

  
  

• Ability to work independently and handle multiple tasks simultaneously

  
  

• Attention to detail and a high level of accuracy in all work

  
  

• Strong problem-solving skills

  
  

• Ability to build and maintain relationships with government officials and key stakeholders

  
  

Building a Diverse Workplace

In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!

How to Apply

To apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.