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Human Resources leads the implementation of the Group’s people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.
We are currently seeking an ambitious individual to join our Human Resources team, working together with colleagues in UAE Visa section team.
Job Purpose:Effective and efficient management of the day-to-day operations of the Visa Section in conformity with Bank’s policies, procedures, and business objectives.Money Laundering awareness by self and compliance adherence will play a key role in ensuring the Bank’s high standards are always maintained. Assist Business support Manager in controlling the Staff Visa and Labor related concerns.
This position is also responsible to ensure the following:• Tasks are prioritized & completed in accordance with procedures.• Common frauds/errors/irregular transactions are identified, and appropriate action is taken in accordance with procedures.• Share his/her knowledge and experience with colleagues by helping in referred/technical issues and should advise and provide guidance in a constructive manner.• Ensure general issues/problems are effectively investigated and resolved or are appropriately referred with recommendations and that housekeeping routines are completed in accordance with procedures.• Provide a low-cost, high-quality service to internal & external customers in a professional and timely Manner.
Role Responsibilities:• Attend to staff queries and visa service's request.• Assist the Head of Visa Section for ad hoc reports when it’s required. • Checking and applications/visa and recording the discrepancies if any.• Renewal of HSBC staff Labour and visa Reminders to be sent on time as per agreed SLA” all branches in the UAE”.• Assisting circa 2800 employees for their laour contracts and Visa renewals and their dependents (Spouse+4 kids) for their visa related issues• Identify the list of expired Visa's and labor cards and action renewal process for them to avoid any complications of late renewals. • Prepare all required documents for typing the forms as per existing government regulations.• Coordinate with the vendor to Process visas and labor services effectively and efficiently within a minimum time possible.• Prepare daily Visa & Labor Cost transfer sheet from Business Units Cost Center to UAE SD Visa Suspense Account.• Follow up with exit staff to be sure the cancellation is processed within last working day.• Complete the exit link and update the exit link tracker.• Processing the Business visas and Mission visas as per the EY report.• Review all receiving original documents form PRO after the request get typed or stamped with our PRO sheet.• Making the daily reconciliation and update the suspense account sheet.• Preparing the vendor monthly payment sheet.