Job Description
At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as an HR Coordinator for the Platinum Program, and play a pivotal role in shaping the future of our organisation by driving people strategies that empower our global workforce. Experience a fast-paced, multicultural environment where your expertise in human resources will contribute to building a world-class employee experience while advancing your own career on a global stage.
As an HR Coordinator, you will be required to provide and deliver comprehensive administration support at every touchpoint in the employee's lifecycle.
In this role, you will:
- Responsible for day-to-day people experience operation.
- Deliver a consistently high-level quality customer service and communication to internal and external customers/stakeholders. Liaise with relevant stakeholders to meet defined work goals.
- Execute all HR- assigned activities in a timely manner in compliance with the latest policies and processes, standard operating procedures, and instructions. Ensure confidentiality is maintained at all times.
- Familiarization with the HR systems and data landscape at a level appropriate / required to perform processes and complete tasks with quality and accuracy.
- Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices, and cost reduction in various touchpoints in the employee's lifecycle to improve the quality of the people's experience.
- Maintenance of accurate reporting on HR activities and ad-hoc reporting whenever required
- Process all transactional activities within the Service Level Agreements.
- Provide high-quality, consistent HR guidance, support, and resolution to managers and employees with a focus on people experience.
- Investigate, acquire and check all relevant documents to process any transactions.
