HR Administrator - ITO & MS

CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.

The job holder will be required to perform the below responsibilities: 

• Manages the employment lifecycle, but not limited to, recruitment (End to End), performance management and talent development
• Manages exit interviews, discusses internal and company’s issues and provides statistics to HR department.
• Liaises with line departments to support training initiatives; coordinates internally within HR to ensure adherence to related policies.
• Manages the outsource employees time sheets and leave management.
• Applies and reviews policies and procedures with respect to corporate guidelines and in line with regional best practices and the UAE labor law.
• Participates in the workforce planning process to identify skills, requirements, and appropriate staffing needs for both the short and long term.
• Provides coaching and/or advice to line departments functionaries to ensure employees motivation and engagement through the application of the company’s policies and adherence to HR values; activities include support during the performance appraisal process, employees grievance management, training and development initiatives and other similar activities.
• Assists line managers and staff by interpreting and providing clarity to understand HR policies, procedures and practices.
• Participates, coaches and supports managers with leadership assessments, advises appropriate training for leaders.
• Interacts with line departments to provide advice for employee’s grievance management.
• Works with the management in resolution of disciplinary issues.

Minimum:

• Bachelor's degree in Human Resources, Business Administration, or a related field.

Desired:

• Certification in HR (CIPD, SHRM, etc.) or related post-graduate qualifications.

Skills & Professional Requirements:

Minimum:

• Strong communication and organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Attention to detail and accuracy in managing employee data.
• Knowledge of UAE labor laws.
• Ability to multitask and prioritize work.

Desired:

• Familiarity with HR/ATS software.
• Experience in recruitment and employee onboarding.
• Problem-solving and conflict-resolution skills.

Experience Requirements:

Minimum:

• 3-5 years of experience in HR administration.

Desired:

• 5-8 years of HR experience in IT services, managed services, or technology industries.