Job Description
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina Hotel & Residences as Housekeeping Team Leader.InterContinental Dubai Marina is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.A little taste of your day-to-day:Your role will include but not be limited to: Provide friendly and professional service, always going the extra mile for our guests. Oversee daily operations in housekeeping, ensuring our high standards are met. Address guest concerns promptly and ensure smooth communication with all departments. Get involved in daily briefings, team warm-ups, and meetings, while also helping to train and support colleagues as they grow. Keep your team informed of daily priorities, maintenance needs, and safety protocols. Report any maintenance issues so that everything stays well maintained. Follow safety and cleanliness standards to keep our environment safe and inviting for everyone.Why you will love this job: Work in a dynamic, high-energy environment where no two days are the same. Learn new skills, receive mentorship, and have opportunities for career growth. Be part of a supportive team that values collaboration and fun. Enjoy benefits like staff discounts, and a creative, inspiring workplace.Ideally, you'll have some or all the following qualifications and experience we're looking for: At least two years of experience in housekeeping within a five-star hotel. Strong communication skills and a passion for teamwork. Fluency in English and familiarity with Microsoft Office and Opera.What you can expect from us:We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
