500 Employees or more · Hospitality & Accomodation
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Job Description
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
As a Host / Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:
• Offer consistently professional, friendly, warm and engaging service • Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact • Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner • Set up the outlet prior to the business hours along with the service team • Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables • Observe the cleanliness and maintenance of the outlet and the entrance area • Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact • Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests • Contribute in setting up the outlets database • Reassure the guests’ satisfaction upon their departure
