Home Finance Manager Some careers shine brighter than others. If you are looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.
HSBC International Wealth and Premier Banking (IWPB)We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world..
We are currently seeking an ambitious individual to join our IWPB team, working together with colleagues to define, manage and achieve divisional business targets.
In this role, you will:• Manage our highest value clients with professionalism, client focus and a broad understanding of the fundamentals of Home Finance policy are critical to the success of the business. • To acquire, develop and retain relationships with clients, working with the broader branch and direct teams to ensure achievement of the business performance measures and plan.• Accountable for the assigned outcomes and need to ensure it is effectively run in line with the Target Operating Model (TOM)• Acquire New To Bank (NTB) & Existing To Bank (ETB) clients in the UAE via effective contact strategy and delivery of the home finance sales process with a keen cross-sale awareness. • To process new mortgage applications in line with detailed lending policy, ensuring quality, efficiency and effectiveness of work processed, complying with agreed targets • Maximize customer satisfaction and business profitability by developing “Best in Class” Retail business, enhance and shape the customer experience while maintaining a balanced approach to risk & governance.• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of the market.