Hill House Brasserie - Service Waiter/ess - Jumeirah Restaurants

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.

Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

JUMEIRAH RESTAURANT GROUP DUBAI™ (JRG Dubai) is the restaurant management company for Jumeirah Group. It operates independent restaurants and bars with an amazing selection of culinary delights from around the world in socially orientated venues that appeal to different tastes, appetites and occasions. Venues including Butcha Hill House Brasserie and The Noodle House. JRG Dubai also operates restaurants via management contracts, joint ventures, white label arrangements and franchise agreements.

About the Job:

Responsible for attending guests by welcoming and seating them. Cater their requirements by taking food and beverage orders, serving food and beverages to customers and attend to customers’ needs. Communicating the orders to the kitchen effectively, memorizing the menu and offering recommendations to upsell appetizers or drinks in line with Jumeirah standards operating procedure

 Purpose:

• Greet guests with warm welcome and smile.
• Escort them to their tables.
• Answer inquiries about food and beverage items on the menu.
• Assist guests by explaining how various menu items are prepared, describing ingredients and cooking methods, where applicable.
• Be aware of allergy information on menu items and inform guests where needed or inquired
• Take food and beverage orders accurately including any special requests. Inform Kitchen as per the request.
• Use established food handling and serving techniques as per Jumeirah standard.
• Responsible for cashiering service such as generating bills from the MICROS system/ presenting guests with fully supported bills or accounts that can be settled by pay approved method, including, and not limited to advance payment, credit/debit card payments, local and foreign currency.

About You:

The ideal candidate for this position will have the following experience and qualifications: 

• Strong communication and interpersonal skills.
• Proficient in English.
• At least 1-2 years of experience as a waiter/waitress in a luxury hotel.
• Food and alcohol handling certifications.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.