Bayt.com
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Full Time Employee · 5-13 Years of Experience
500 Employees or more · Business Process Outsourcing (BPO) - Call Centers & Customer Care Outsourcing

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Job Description

The Head of Tele Sales plays a pivotal role in driving the sales strategy and managing the tele sales team within a consultant environment. This position requires a dynamic leader with extensive experience in tele sales, who can effectively oversee operations, motivate the team, and achieve sales targets. The ideal candidate will possess a strong understanding of customer engagement and sales techniques, ensuring that the team delivers exceptional service while maximizing revenue.

Responsibilities:

  1. Develop and implement comprehensive tele sales strategies to achieve company sales goals.
  2. Lead, mentor, and manage a team of tele sales representatives to enhance performance and productivity.
  3. Monitor and analyze sales metrics to identify areas for improvement and implement corrective actions.
  4. Conduct regular training sessions to enhance the skills and knowledge of the tele sales team.
  5. Collaborate with marketing and product teams to align sales strategies with promotional campaigns.
  6. Establish and maintain strong relationships with key clients to ensure customer satisfaction and retention.
  7. Prepare and present sales reports to senior management, highlighting achievements and areas for growth.
  8. Stay updated with industry trends and best practices to maintain a competitive edge.
  9. Implement innovative sales techniques and tools to streamline operations and improve efficiency.
  10. Ensure compliance with company policies and industry regulations in all tele sales activities.

Preferred Candidate:

  1. Only FEMALE can apply for this
  2. Indian and Filipino nationality preferred

Skills

  • Proficient in tele sales techniques and customer relationship management.
  • Strong leadership and team management abilities.
  • Excellent verbal and written communication skills.
  • Ability to analyze sales data and derive actionable insights.
  • Familiarity with CRM systems and sales analytics tools.
  • Strong problem-solving skills and a proactive approach.
  • Ability to motivate and inspire a sales team.
  • Understanding of market trends and customer behavior.

Preferred Candidate

Years of Experience
Min: 5 Max: 13
Nationality
India; Philippines
Gender
Female
Degree
Bachelor's degree / higher diploma
Age
Max: 35
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Genius HRTech Services
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Genius Consultants Ltd., a key player in the Indian Staffing Solutions and HR Services industry, began operations in 1993, offering Permanent Staffing Solutions. Over three decades, Genius has expanded its services to include Permanent and Flexi Staffing Solutions, PayHRMS, IT Recruitment and Staffing, Statutory Compliance Management, Background Checks, Managed Service Provider (MSP), Integrated Facility Management, and Security Services. Founded by Mr. Rajendra Prasad Yadav, Genius has grown to achieve over INR 1800 Cr. turnover in FY 2023-24. The company operates from 15 branch and area offices in India, with its Global Corporate Headquarters in Kolkata, and an overseas subsidiary in Dubai, UAE. Genius HRTech L.L.C. – FZ serves international clients, focusing on Executive Search, Senior and Mid-Senior Level Hiring, GCC & Emirati National Sourcing, and Tech & Project-Based Hiring across various industries, including FMCG, Retail, Hospitality, IT, Construction, Fashion, Banking, Healthcare, Oil, Power, Education, and Logistics. In recent years, Genius Consultants Ltd. has placed over 400,000 professionals and 75,000+ associate workforce through its Workforce Staffing Solutions. The company actively engages in CSR initiatives under “Genius Foundation,” supporting projects like Muktodhara, Shiksharpan, and youth skill development programs. Genius is a member of TIE, NHRD, ISF, ISTD, and NASSCOM, participating in numerous social events across India. Recognized for its excellence, Genius received the “Economic Times Industry Leaders East 2020” award for 'ET - Leading Staffing and Recruitment Services’ and was named one of the “Largest Staffing Firms in India of 2022” by Staffing Industry Analysts (SIA). The company is also certified by ISO 27001:2013 and ISO 9001:2015, affirming its status as a leading provider of Integrated Workforce Solutions and HR Services in India by market share in fiscal 2023-24.

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