Starbucks Heritage
The Starbucks journey in the Middle East started with Alshaya with the first store opening in Kuwait, early in 1999. Today, we operate more than 2000 Starbucks stores across 13 countries in the Middle East and North Africa (MENA), and Türkiye, Kazakhstan and Azerbaijan.
We could not do this without the dedication of our 21,000 green apron partners (employees) across the regions, who serve our carefully handcrafted beverages to millions of Starbucks customers each day.
To build more meaningful connections over coffee, we continue to provide the Starbucks Experience that we know our customers expect from us and meet them where and how they want us to be.
The Role:
Reporting to the VP of Marketing, the Head of PR, PA & CSR will be based in Dubai and is effectively accountable for all public affairs and public relations & CSR/ sustainability activities for the Starbucks Alshaya MENA markets. The incumbent will play an integral part in supporting, protecting, and promoting the employer brand across all MENA markets to ensure we are perceived as the brand and employer of choice externally, and by implication, internally amongst our population.
Key Performance Areas
In a rapidly growing business, the role will actively promote the growth agenda of the MENA business, amplifying the brand’s perception by:
The Responsibilities:
The Requirements:
The Competencies:
Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers, Alshaya Group’s portfolio extends across MENA, Russia, Turkey and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business. Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to authentically deliver great customer service and brand experiences. Fresh, modern and relevant, Alshaya’s constantly evolving portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, through to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be. Brands such as Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn and KidZania.
Let our experts design a Professional CV for you.