Head Housekeeping Supervisor
Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Head Housekeeping Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
• Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’
• Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
• Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up
• Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
• Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
• Thorough knowledge of all the products and services provided by Housekeeping
Skills
Education, Qualifications & Experiences You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Abu Dhabi, UAE Located at the heart of Abu Dhabi’s business district, the Pearl Rotana Capital Centre is a modern deluxe hotel. The Abu Dhabi National Exhibition Centre (ADNEC) is just steps from the property, while the city’s Downtown and Yas Island are a short drive away. Pearl Rotana is just 20 minutes from Abu Dhabi International Airport. Pearl Rotana’s 315 rooms and suites have been designed to s... uit the needs of business, leisure travellers and families alike. Featuring one and two-bedroom suite options, Club Rotana rooms and suites offer added benefits including complimentary access to the Club Rotana lounge. Try all 5 of Pearl Rotana’s unique dining options. Taste Italian home cooking at Dino’s Bistro Italiano, have breakfast at Saffron, sip tea and chat at Chai Lobby Lounge, tuck into small plates at The Warehouse wine & tapas bar or enjoy a refreshment at Aquarius Pool Bar. In-room dining is available too, while Club Rotana guests can dine in a dedicated lounge. Our 7 venues for meetings and events include the latest technology to cater to your executive and social needs. Keep fit, go for a dip or just take time out and relax at Bodylines Fitness & Wellness Club featuring a well-equipped gymnasium, rooftop pool, sauna, steam and massage rooms.
