500 Employees or more · Other Business Support Services
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Job Description
Company Description
Pullman Dubai Downtown is a cosmopolitan 5-star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal.
Job Description
Assist the Front Office team in preparing for daily arrivals in terms of room allocation and checks traces for any special requests of the guests.
Provide a warm welcome to the guests, and oversee VIP arrivals and departures
Keeps an updated record of the guests’ information in the system and handle complaints and concerns.
Qualifications
Previous experience in a similar role is an asset in a 5 star hotel setting
Knowledge in Opera system
Strong interpersonal and communication skills with a passion for service
