About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
What you will do
Welcome and registers hotel guests, explaining the accommodations and establishing credit or method of payment.
Check guest out of the hotel, preparing and explaining the bill.
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Respond to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone.
Resolve guest complaints, and find opportunities to recognize and personalize the service experience for all guests.
What you bring
1 + years’ experience working within a luxury hotel or similar environment is considered an asset.
Excellent interpersonal skills and communication skills.
Cross cultural sensitivity, and customer service orientation.
Guest centricity and understanding the importance of guest’s preferences.
What we offer
Work Authorization.
Competitive tax-free salary and service charge.
End of service gratuity.
Complimentary full board living accommodation in a high quality, well-resourced staff housing.
Vibrant fitness facilities including gym and swimming pool.
Free transportation to and from work.
Medical and life insurance.
Paid annual leave.
Paid home leave tickets.
Social and sporting events.
Learning & Development Programs.
Career opportunities and international transfer.
And more…
Schedule & Hours
6 days per week over 48 working hours
