Job Description
Roles & Responsibilities:
- Coordinate and manage end-to-end MICE events and leisure groups from offerings and quotation to event closing
- Communication with travel agencies and corporate clients and handling their inquiries for leisure and corporate groups (MICE)
- Collaborate with clients to understand their event objectives, budgets, and preferences, and propose customized solutions.
- Product creation: Arrange venue selection, accommodation, transportation, catering, entertainment, entertainment program and other necessary arrangements.
- Communication with contractors and partners.
- Oversee event logistics and event closing procedures and payments
- Maintain document flow on projects.
- Provide exceptional customer service by understanding clients' requirements and offering tailored solutions.
- Build and nurture long-term relationships with existing clients, ensuring their satisfaction and loyalty.
- Act as a trusted advisor and a primary point of contact for clients, addressing their queries, concerns, and feedback promptly and professionally and by providing expert recommendations and creating unique itineraries
- Stay updated on industry trends, competitor offerings, and market developments in the tourism and MICE sectors.
- Meet profit and sales targets
Job Details
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Job Location
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Sharjah United Arab Emirates
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Company Industry
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Tourism, Museum, & Cultural; Travel Agency; Hospitality & Accomodation
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Company Type
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Employer (Private Sector)
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Job Role
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Hospitality and Tourism
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Employment Type
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Full Time Employee
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Monthly Salary Range
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Unspecified
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Number of Vacancies
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1
Preferred Candidate
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Years of Experience
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Min: 3
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Residence Location
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United Arab Emirates