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Groups and Event Travel Executive

30+ days ago 2024/12/16
Full Time Employee · Min 3 Years of Experience
1-9 Employees · Tourism, Museum, & Cultural - Travel Agency - Hospitality & Accomodation

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Job Description

Roles & Responsibilities:

  • Coordinate and manage end-to-end MICE events and leisure groups from offerings and quotation to event closing
  • Communication with travel agencies and corporate clients and handling their inquiries for leisure and corporate groups (MICE)
  • Collaborate with clients to understand their event objectives, budgets, and preferences, and propose customized solutions.
  • Product creation: Arrange venue selection, accommodation, transportation, catering, entertainment, entertainment program and other necessary arrangements.
  • Communication with contractors and partners.
  • Oversee event logistics and event closing procedures and payments
  • Maintain document flow on projects.
  • Provide exceptional customer service by understanding clients' requirements and offering tailored solutions.
  • Build and nurture long-term relationships with existing clients, ensuring their satisfaction and loyalty.
  • Act as a trusted advisor and a primary point of contact for clients, addressing their queries, concerns, and feedback promptly and professionally and by providing expert recommendations and creating unique itineraries
  • Stay updated on industry trends, competitor offerings, and market developments in the tourism and MICE sectors.
  • Meet profit and sales targets


Skills

  • Excellent (Spoken & Written) communication in English, Hindi is a plus
  • Depth knowledge and experience of UAE as a destination (Accommodation, transportation, sightseeing, itineraries, venues, travel documents and government guidelines).
  • Knowledge and established connections with various suppliers in UAE
  • Experience in managing leisure groups and corporate events
  • Experience in handling Indian Special Occasion Travel, including Weddings, Honeymoon or Engagement travel is an advantage
  • Excellent interpersonal and communication abilities
  • Good knowledge of MS- word and excel & Internet utilization
  • Customer driven, positive attitude with a proven passion for delivering outstanding service.
  • Own actual client database is an advantage


Preferred Candidate

Years of Experience
Min: 3
Residence Location
United Arab Emirates
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ASM TOURISM LLC OPC logo
ASM TOURISM LLC OPC
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ASM Tourism is a UAE Destination Management Company (DMC) with focus on Indian market as well as other Asian markets at B2B travel segment being a partner with travel agencies, MICE and Travel Management Companies as well as Corporate customers We are highly committed to company development at inbound holiday travel to UAE including high yield luxury segment and MICE. Being a part of Al Khalidiah Tourism Holding, a long-standing successful travel business in UAE with more than 25 years of operation, ASM Tourism aim is new business segmentation and the exploration of a new directions, with the India and Asia being our key areas of interest.

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