Job Description
Apt Resources is seeking a Female Front Office Staff at a luxurious 4-star hotel in JBR. We are looking for people who have hospitality experience and a passion for guest service. In this role, you will be the first point of contact for guests, and your warm demeanor and attention to detail will create a welcoming atmosphere for all. The ideal candidate will possess excellent communication skills and the ability to efficiently manage front-office operations.
Responsibilities
- Welcome guests as they arrive and provide information about the hotel and services
- Check guests in and out efficiently, ensuring a seamless experience
- Handle reservations and coordinate with the housekeeping department for room readiness
- Address guest inquiries, complaints, and requests in a prompt and professional manner
- Maintain accurate records of bookings, guests, and financial transactions
- Assist with the hotel's concierge services, providing recommendations for nearby attractions
- Ensure the front desk area is clean, organized, and inviting for guests
