Job Description
We are building a team of skilled professionals to manage the reception area for our company, which serves high-level clients. This team will be responsible for creating a welcoming and professional environment, handling client communications, and ensuring that all interactions meet our company's high standards of service.
As a Client Relations Receptionist you will be responsible for:
- Welcoming and Greeting Clients: Warmly welcome high-profile clients and visitors, ensuring a professional and exceptional first impression.
- Managing Appointments: Coordinate and manage schedules, ensuring timely and seamless appointments and meetings for clients and executives.
- Client Communication: Handle phone calls, emails, and correspondence with high-level clients, providing accurate information and exceptional customer service.
- Maintaining the Reception Area: Ensure the reception area is always neat, professional, and reflective of the company’s standards.
- Assisting with Client Requests: Address and fulfill client requests promptly, coordinating with other departments as necessary.
- Handling Confidential Information: Manage sensitive client information with the utmost discretion and confidentiality.
- Supporting Administrative Tasks: Provide administrative support to senior management and other departments as needed.
