Front Desk Agent

Our Client a Community was established in 2014 with the idea of providing effective way of learning English. 
 

Job Description:
 

• Welcome the new students and fully answer their questions
• Run the assigned classes and help the students.
• Answer phone calls and keep records
• Informing students of the course start dates and weekly updates
• Answer student questions regarding events and courses prices and content
• Respond to clients’ complaints in a timely and professional manner.
• report the tasks and feedback to his direct manager daily 
• very good selling skills with clients and persuasion skills

Job Requirements:

 

• Bachelor's Degree from any university
• Experience +2 years in customer care or sales fields is a must
• Very good English
• Good in Microsoft Office Program
• Multi-Task, Able to Work Under Pressure
• Working hours on a shift basis 1 day off rotational
• Age from 26-32
• expressive behavior
• time management, problem-solving