Job Description
We are looking for a highly motivated and detail-oriented Operations Team Member to join our growing Forex brokerage team. This role is essential for ensuring the smooth and efficient operation of our trading services, and it plays a key part in our mission to deliver a seamless trading experience for our clients.
Key Responsibilities:
- Assist in the day-to-day operations of the forex trading platform.
- Monitor and manage trading systems and platforms to ensure uninterrupted services.
- Collaborate with the IT team to troubleshoot and resolve any technical issues.
- Handle client inquiries related to account operations, including deposits, withdrawals, and account verification.
- Ensure compliance with regulatory requirements and internal policies.
- Assist in implementing operational changes and new projects.
- Analyse and report on operational performance and suggest improvements.
- Liaise with different departments to support client needs and company goals.
- Keep abreast of the latest industry trends and regulatory changes.
