Food & Beverage - Waiter/Waitress
Job Description
Job Summary:
The Food & Beverage Waiter/Waitress will be responsible for providing excellent customer service in the food and beverage outlets. They will take orders, serve food and beverages, and ensure customer satisfaction throughout their dining experience.
Job Responsibility:
- Greet and seat customers in a friendly and professional manner.
- Take customer orders accurately and efficiently.
- Serve food and beverages promptly and accurately.
- Ensure customer satisfaction by addressing any issues or special requests.
- Maintain a clean and tidy work environment.
- upsell menu items and promote special promotions.
- Handle payments and operate the POS system.
- Collaborate with the kitchen and bar staff to ensure smooth operations.
- Follow food safety and hygiene standards at all times.
Candidate Requirements:
- Proven experience as a waiter/waitress or in a similar role.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment.
- Knowledge of food and beverage menu items.
- Attention to detail and ability to multitask.
- Team player with a positive attitude.
- Flexibility to work in shifts, including weekends and holidays.
- Certification in food safety training is a plus.
Skills
Skills:
1. Customer service
2. Attention to detail
3. Communication skills
4. Ability to work under pressure
5. Teamwork
6. Knowledge of food and beverage menu
7. Time management
8. Problem-solving skills
9. Upselling and cross-selling
10. Cleanliness and hygiene awareness
Job Location Dubai, UAE Department Food & Beverage Located by the beach on Dubai’s glamorous and cosmopolitan leisure and retail promenade, The Walk, Amwaj Rotana is one of the finest five-star luxury hotels in the Marina district. With popular attractions right on its doorstep, from the famous Jumeirah Beach and bustling Beach Mall with its children’s waterpark, to Bluewaters Island, home to the world’s tallest Ferris Wheel, Ain Dubai, ... it is a convenient and luxurious destination for business and leisure travellers. Dubai International Airport and Al Maktoum International are both a 25-minute drive from the property. Enjoy the sophistication and space of our 301 elegantly-furnished rooms and suites, all featuring private balconies with stunning views of Jumeirah Beach, the Arabian Gulf and the Palm Jumeirah, plus complimentary Wi-Fi. Upgrade to our bespoke Club Rotana rooms and make the most of our hotel-within-a-hotel concept offering exclusive benefits and privileges, including lounge access. Experience our award-winning food and beverage venues including the world-famous Benihana Restaurant, serving delicious American-Japanese Teppanyaki; JB’s Gastropub, with a menu inspired by British and American pub favourites; the chic Rosso Restaurant and Bar offering authentic Italian flair; and our all-day dining venue, Horizon, showcasing the world’s most popular cuisines. For a casual get together with friends, try the funky Arabesque Fumo Lounge by Rosso; sip a relaxing drink by the pool at the Sundeck Pool Bar; or enjoy a quick bite and coffee or freshly-squeezed juice at the Atrium Lobby Lounge. For business meetings or events with distinction, choose from three conference rooms and the world-class Sadaf Ballroom, all equipped with state-of-the-art technologies. Keep in shape or take time to relax at the Bodylines Fitness & Wellness Club with outdoor swimming pools and a sun terrace, a fully-equipped fitness centre, a Jacuzzi, steam and sauna rooms and beautiful Jumeirah coastline views as a backdrop.
