Food & Beverage Senior Manager

To ensure a smooth and efficient operation in the Food & Beverage department in relation to the company's core process, which will thus directly impact the delivery of the experience.

This is a role intended to Implement the Development of new concepts in a new business, geographically far from central management and quite different from the current parks' operations. So, we'll need skilled professionals willing to relocate to a new location when the project begins.

• To support the Commercial Director in running the department.
• To lead and manage the food and beverage department
• To implement and execute the set strategies to achieve the EBITDA targets
• To review financial reports and statements to monitor departmental performance against budgets.
• Work with the food and beverage leadership team to determine areas of concern and develop strategies to improve the department's financial performance.
• To establish challenging, realistic, and obtainable goals for the department and colleagues
• To implement and monitor the standard operating procedures for the department
• To maintain a safe and healthy working environment that is compliant with local regulations (ADAFSA) and international (HACCP) best practices
• To design efficient measures to ensure prompt, accurate, and personalized service to all guests to achieve high guest satisfaction levels
• To recruit, train, and develop a team that passionately delivers guest service excellence
• To monitor food and beverage operational, food safety, and hygiene reports to be updated on the daily events in the department
• To communicate new or amended procedures within the department to keep the outlets updated with changes
• To conduct performance appraisals for direct reports and ensure follow-up and creation of development plans.
• To attend company learning and development programs and training
• To plan and organize internal and external special events to contribute to the success of the company
• To manage emergencies that may arise to minimize possible damage, loss, or injury to any guests, colleagues, or company property
• To help achieve departmental and company objectives, action plans, and key performance indicators
• To ensure efficient management of the food and beverage colleagues, including on and off-the-job training, daily attendance, grooming, coaching, appraisals, and personal development plans.
• To communicate relevant information with colleagues to improve internal communication within the department and company
• To motivate colleagues through the effective implementation of incentive and recognition and rewards program
• To enforce and adhere to all UAE laws, health, safety & environmental policies, industry, and company rules and regulations, report any safety concerns or incidents to management to minimize risk, and maintain a clean, hygienic environment for all guests and colleagues.
• Provide a clear guide of the role's core job activities/nature.

To be considered for this role, you will need to have:

• Bachelor’s degree in Hotel and Management or equivalent  
• Food Hygiene and HACCP Certification
• Minimum 2 years’ experience in a Food and Beverage operation or related professional area in a managerial role
• Computer and Microsoft Office knowledge and good level of English language
• Excellent verbal communication and organizational skills
• Possess good leadership, customer service, and motivational skills...
• A very detail-orientated and hardworking team player
• Good analytical thinking and Problem-solving and Knowledge of food and beverage operations