Job Description
The Finance Product Officer (Financial Applications & Masters) supports the Product Owner / Controller (Financial Applications & Masters) to manage and deliver the financial systems enhancements and support for Finance on a global scale, to ensure the provision of best-in-class financial systems, applications, and management information for use internally by Finance and across the business, including to inform/enable commercial decisions. The role is expected to help in the implementation and compliance with the effective policies and processes for financial systems access and master data updates to ensure appropriate control over the Group's assets and accurate financial information processing.
Job Outline:
- Ensure all financial applications support is provided in line with respective Service Level Agreement (SLAs) helping to keep the lights with support from IT. It is expected that the person in this role suggests root cause fixes towards permanent resolution for identified recurring issues.
- Provide consultancy and business support related to financial applications, assisting the end-user community to utilise systems effectively and helping enable the evolving business processes via solutions provided through improved system functionality on a continuous basis.
- Explore & suggest new features in financial applications to continuously improve the products under management. This applies to internal and external (vendor-based) applications.
- Maintain regression test packs, conduct first level of User Acceptance Testing (UAT) for new features, enhancements & bug-fixes for financial applications. Find innovative ways to continuously improve the testing cycle for FA&MM, optimizing time and resources for the department.
- Help write Standard Operating Procedures (SoPs), user guides and setup / configuration documents for systems (core configuration) & functional masters for financial applications.
- Action user access management & functional masters update requests while being compliant with defined policies and standard operating procedures (SoPs) to help protect group assets. Functional masters could include e.g., contracts, supplier, customer, bank masters, etc.
- Configure applications in line with the approved setup & configuration documents to maintain the respective financial application in good health to ensure accurate financial information processing.
- Understand the existing business processes being supported by financial applications and support the change enablers in training & adoption.
- Manage own performance & continuous learning plan. Help improve performance of the unit, help other members in the team with their development to support succession planning.
