The Field Operations Specialist (FOS) is responsible for the service experience of “Chairs” (paid contractors who lead Member Groups). The FOS is the “go-to” representative for our 100+ “Chairs” as they assist in the logistics, delivery, and execution of 1,000+ Member Meetings around the globe each year. The FOS will interface with Chairs daily and ultimately deliver a gold standard of service at all interactions to reflect the company's commitment to excellence.
We are searching for an energetic and enthusiastic professional, who is passionate about client services, to join our growing Field Operations team. In this role, you will have the opportunity to work with a diverse group of Chairs who are movers and shakers in their field. An ideal candidate loves a fast-paced work environment that is rooted in building relationships.
A successful Field Operations Specialist is highly organized, pays attention to fine details, demonstrates excellent time management skills and is passionate about customer service and self improvement. Ideal candidates should be great brand ambassadors who are willing to take initiative and go the extra mile to ensure customer satisfaction