The Field Operations Specialist (FOS) position is pivotal in supporting the growth and sustainability of DEEL AE FZE’s client (the “Client”) The FOS is responsible for the service experience of the Client’s “Chairs” (paid contractors who lead the company's Member Groups). An FOS serves as being the “go-to” representative for the Client’s 100+ “Chairs” as they assist in the logistics, delivery, and execution of 1,000+ Member Meetings around the globe each year. The FOS will interface with Chairs daily and ultimately deliver a gold standard of service at all interactions to reflect the Client’s commitment to excellence.
We are searching for an energetic and enthusiastic professional, who is passionate about client services, to join our growing Field Operations team. In this role, you will have the opportunity to support a diverse group of Chairs who are movers and shakers in their field. An ideal candidate loves a fast-paced environment that is rooted in building relationships.
A successful Field Operations Specialist is highly organized, pays attention to fine details, demonstrates excellent time management skills and is passionate about customer service and self- improvement. Ideal candidates should be great brand ambassadors who are willing to take initiative and go the extra mile to ensure customer satisfaction.