Female GSA for Luxurious Hotel

Apt Resources, a reputable recruitment agency, is seeking a Female Guest Service Agent (GSA) for a luxurious hotel in Dubai. As a GSA, you will be responsible for providing exceptional customer service and ensuring guest satisfaction during their stay. This is a fantastic opportunity to be a part of a dynamic team in a thriving hospitality industry.

• Welcome guests and assist them with check-in and check-out processes
• Handle guest inquiries and provide accurate information about hotel amenities, services, and local attractions
• Promptly respond to guest requests and resolve any issues or complaints in a professional and efficient manner
• Process payments and maintain accurate records
• Collaborate with other departments to ensure smooth guest experiences
• Assist in maintaining the cleanliness and appearance of the lobby and public areas
• Ensure compliance with hotel policies and procedures
• Provide personalized recommendations to guests for dining, sightseeing, and entertainment options