Job Description
Company Description
At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.
COME AS YOU ARE & JOIN THE 25h TRIBE.
Job Description
How does your working day look like …
- Ensures that all colleagues' activities adhere to and support the Company International Quality Management System.
- Provides hands-on support and assistance to colleagues to ensure highest levels of service and courtesy are provided to guests.
- Conducts team briefings, meetings, and training as directed by Management.
- Assists management to maintain departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and follow the SOPs all at all times.
- Ensures that an effective link is maintained between kitchen and service areas.
- Supervises the level, consistency, and quality of table and/ or counter service of all menu items.
- Ensures that all colleagues adhere to all food hygiene regulations and procedures.
- Consistently monitors quality of food and beverages being served and service quality, escalating any major problems/ complaints to Management.
- Actively promotes the use of up selling techniques within outlet to exceed guest expectations and increase revenue.
- Provides specialist advice to customers and colleagues on food and beverages.
- Supervises all aspects of food and beverage quality, service and hygiene and escalates concerns to Management.
- In absence of an Outlet Manager or Assistant Outlet Manager takes responsibility of operational issues.
- Any other duties as may reasonably be requested by the management.
- Prepares duty roster to be approved by the Outlet manager
- Conducts restaurant control (inventory)
Qualifications
Your personality counts more than your CV …
- Pleasing personality and out-going personality
- Team Player
- Able to work under pressure
- Good command of English (both written & spoken)
- High School Graduate or Diploma in Hospitality
- Knowledge in beverage and cocktails
- Graduate of Hospitality course
- Certified in wines and spirits
- Have worked as a Supervisor in a restaurant and bar preferably 5 Star Hotel
- Minimum of two years' experience
- Proven track record in training and developing staff
- Knowledge in cashiering procedures
- Strong Leadership Skills
- Training skills
- Computer Literate (Micros, Microsoft applications)
Additional Information
What’s in it for you …
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Be part of our hilarious staff parties and much more...
