Job Description
Service Attendant is a support role which ensures smooth running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest comfort is guaranteed at all times. A high degree of product knowledge is necessary in order to recommend confidently and up-sell the various products on offer. Your day-to-day work: Welcome, interact and communicate with guests & colleagues in a courteous, friendly and clear manner Take, prepare and serve guest orders with accuracy while promoting and up selling all products, focuses on maximizing sales in order to drive sales and meet outlets targets Liaise with the kitchen and bar team to ensure timely service while ensuring the guests meet minimum age requirements for consumption of alcoholic beverages Clear and clean tables as soon as it is apparent that guests have finished their meals professionally Maintain stock, accurately handle point-of –sale transactions, maintain cleanliness of outlet always Ensure that company Health and Safety policies are followed and adhered to, train all new team members Requirements Education and Experience: Ideally your background will be from the hotel/F&B industry, and worked as a Service Attendant for a minimum of 1 year in a 3-star or above category hotel. Fluent English is a must and other languages would be an advantage. Skills and Competencies: Customer focus Passion Teamwork Integrity Ownership Planning and organizing Analytical thinking Good communication Benefits At Premier Inn, you will have a competitive benefits package, rewards and recognition. We offer accommodation, transportation, medical insurance, air tickets, food entitlement and allowance and a competitive basic salary. You will have opportunities to develop and grow. The chance to build yourself a long and varied career doing something you really love. At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do. We want Premier Inn to be a place where people’s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a ‘promote from within’ culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver. If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly, then please click on the apply button below.
